RJ-2150

FAQs & Troubleshooting

FAQs & Troubleshooting

The printed label length is not as expected.

  • Check that you entered the media information correctly using Paper Size Setup in the Printer Setting Tool.
    Refer to "Using the Printer Setting Tool (for Windows)".

  • Check that the media sensor is not dirty.
    Use a dry cotton swab to wipe the media sensor (1) shown in the following illustrations.
    Media sensor

  • Check that there are no items blocking the media sensor.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

RJ-2030, RJ-2050, RJ-2140, RJ-2150

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