MFC-9840CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I check if the machine has faxes in its memory when it has a mechanical problem?

You can check if your machine has faxes in memory if one of the following messages is displayed on the LCD:

  • Init Unable XX
  • Print Unable XX
  • Scan Unable XX
  • Fuser Error


  1. Press Menu on the control panel and choose Service => Data Transfer => Fax Transfer.
  2. If the LCD shows No Data, there are no faxes left in the machine's memory.
    If the LCD shows Enter Fax No., there are faxes in the machine's memory.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-9440CN, MFC-9450CDN, MFC-9840CDW

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