FAQs & Troubleshooting

FAQs & Troubleshooting

The printed label contains blank horizontal lines.

There may be some dust on the print head. Clean the print head as follows:


  1. Turn off the machine's power.

  2. Open the back cover.

  3. Remove the tape cassette and the batteries.

  4. Gently wipe the print head with a dry cotton swab.

  5. Use the cotton swab to wipe up and down along each roller while rotating them with your finger.Image
    1 Black streak to be cleaned

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-H100, PT-H101, PT-H105

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.