FAQs & Troubleshooting

FAQs & Troubleshooting

Image skewed

Print Quality Problem - Image skewed


Check the following points to resolve the issue:


  • Set the document correctly in the Automatic Document Feeder (ADF) or on the scanner glass if the skew only occurs when making copies.
  • Make sure the paper or other print media is loaded correctly in the paper tray and the guides are not too tight or too loose against the paper stack.
  • Set the paper guides correctly.
  • The paper tray may be too full.
  • Check the paper type and quality.
    > Click here to see what kind of paper you can use.
  • Check for loose objects such as torn paper inside the machine.
  • (For automatic 2-sided printing models)
    If the issue only occurs during automatic 2-sided printing, check for torn paper in the 2-sided tray. Verify the 2-sided tray is inserted completely and the back cover is closed completely.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-B7500D, DCP-B7520DW, DCP-L2510D, DCP-L2512D, DCP-L2530DW, DCP-L2532DW, DCP-L2537DW, DCP-L2550DN, DCP-L2551DN, DCP-L2552DN, DCP-L5500DN, DCP-L6600DW, MFC-B7710DN, MFC-B7715DW, MFC-L2710DN, MFC-L2710DW, MFC-L2712DN, MFC-L2712DW, MFC-L2730DW, MFC-L2732DW, MFC-L2750DW, MFC-L2751DW, MFC-L2752DW, MFC-L5700DN, MFC-L5750DW, MFC-L6800DW(T), MFC-L6900DW(T), MFC-L6950DW, MFC-L6970DW

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