DCP-310CN

FAQs & Troubleshooting

FAQs & Troubleshooting

I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.

To use the Scan to E-mail in ControlCenter3  with Outlook 2010, you need to change the default E-mail Application setting.

 

Please follow the steps below to solve the problem.

 

ControlCenter3 doesn't support the 64-bit version of Outlook 2010.

 

Step1: Update the version of ControlCenter3.
Click here to update the version of ControlCenter3.

 

Step2: Set the Outlook 2010 as the default E-mail Application.

  1. Open the ControlCenter3 by right clicking on the icon in the system tray and left clicking on Open.

  2. Right click on the E-mail icon and left click on ControlCenter Configuration.

    Control Center 3

  3. Click Software Button tab and choose "outlook2010" for E-mail Application.

    Control Center 3

  4. Click OK.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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