MFC-9840CDW
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FAQs & Troubleshooting |
How do I know which receive mode to select?
The receive mode you select for your Brother machine is determined by the devices and features on the same telephone line as your machine. Please review the information listed below to determine which receive mode best suites your needs.
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term "Distinctive Ring" but telephone companies may have other names for this service such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-a-Call and Smart Ring. For more information, please refer to "What is Distinctive Ring and how do I program it?".
Will you be using Voicemail on the same telephone line as your Brother machine?
If you have Voicemail on the same telephone line as your Brother machine, there is a strong possibility that Voice mail and the Brother machine will conflict with each other when receiving incoming calls. For more information, please refer to "Can I use Voice Mall on the same line as my Brother machine?".
Will you be using a Telephone Answering Device on the same telephone line as your Brother machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode. For more information, please refer to "How do I set up an answering machine (TAD) to work on the same line as my Brother machine?".
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Chose Fax Only as your receive mode.
Will you be using your Brother machine on the same line as your telephone?
- Do you want to receive voice calls and faxes automatically?
The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the same line. Choose Fax/Tel as your receive mode. For more information, please refer to "Can I connect a telephone on the same line as the Brother machine in the Fax/Tel mode?".
Important Note: You can not receive voice messages on either Voicemail or an answering machine when choosing the Fax/Tel mode.
- Do you expect to receive very few faxes?
Choose Manual as your receive mode. You control the phone line and must answer every call yourself.
