Precautions when using thermal paper:

• The following substances will adversely affect the surface or the quality of the paper.
  • Polyvinyl chloride
  • Organic compound (alcohol, ketone, ester, etc.)
  • Adhesive tape
  • Gum eraser
  • Rubber mat
  • Washable or permanent marker
  • Felt pen
  • Correction fluid
  • Carbon
  • Glue
  • Diazo type paper
  • Cosmetics


• Do not let the paper cassette or paper get wet, otherwise it will adversely affect the quality of the paper, causing poor printing or a malfunction.


• When using a rubber stamp on the thermal paper, some inks may adversely affect the quality of the paper.


• When pasting, use water-based adhesives, such as starch, poval or carboxymethylcellulose (CMC).


• Do not scratch or rub the surface of the thermal paper. The paper will be discolored in response to the heat caused by friction.


• We strongly recommend copying important documents on plain paper for long-term storage.


• Only use paper cassettes designed for the MPrint. Third party cassettes may cause a malfunction or unexpected results.
  We are not liable for any damages caused by using non-Brother products with your MPrint.

Precautions when storing thermal paper:

• Your paper cassette should be stored in the original packaging materials or in a foil wrapper and kept in a dark, cool (20-25 degrees Celsius), and dry (50-60%) place.