PT-2100
 |
Preguntas frecuentes y solución de problemas |
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
This error message appears when the tape width of the tape cassette installed in the machine is different from the one selected in P-touch Editor.
Solution 1:
- Check the tape width selected in P-touch Editor and install the correct tape cassette into the machine.
-
Click
to print.
Solution 2:
-
Click
to cancel the print job. - Select the tape width in P-touch Editor so that it matches the one installed in the machine, and then try to print again.
You can also use the following buttons to automatically detect the tape width of the tape cassette installed in the machine.
P-touch Editor 4.2 - 
P-touch Editor 5.0
-
Express mode -
-
Professional mode -
P-touch Editor 5.1 or later
-
Express mode
When a printer with color detection is selected:
When a printer without color detection is selected:
-
Professional mode
When a printer with color detection is selected:
When a printer without color detection is selected:
En el caso de que no haya obtenido una respuesta a su pregunta, compruebe las preguntas frecuentes adicionales.
En el caso de que necesite ayuda adicional, póngase en contacto con el servicio de atención al cliente de Brother:
Comentarios sobre el contenido
Con el fin de mejorar nuestro servicio de asistencia, facilite sus comentarios a continuación.
