ADS-2700W
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Preguntas frecuentes y Solución de problemas |
Your Scanner Cannot Be Detected on the Network During Installation
| Cause | Action | Interface |
|---|
| Your computer is not connected to the network. | Make sure your computer is connected to a network, for example, a LAN environment or Internet services. For further support, contact your network administrator. | Wired/Wireless |
| Your machine is not connected to the network. | (Wired network) Press (Wireless network) Press | Wired/Wireless |
| You use security software. |
| Wired/Wireless |
| You use a Wi-Fi router. | The privacy separator on your Wi-Fi router may be enabled. Disable the privacy separator. | Wireless |
| Your Brother machine is placed too far from the Wireless access point/router. | Place your Brother machine within about 1 metre of the Wireless access point/router when you configure the wireless network settings. | Wireless |
| There are some obstructions (walls or furniture, for example) between your machine and the Wireless access point/router. | Move your Brother machine to an obstruction-free area, or closer to the Wireless access point/router. | Wireless |
| There is a wireless computer, Bluetooth-supported device, microwave oven, or digital cordless phone near the Brother machine or the Wireless access point/router. | Move all the devices away from the Brother machine or Wireless access point/router. | Wireless |
En el caso de que no haya obtenido una respuesta a su pregunta, compruebe las preguntas frecuentes adicionales.
En el caso de que necesite ayuda adicional, póngase en contacto con el servicio de atención al cliente de Brother:
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