MFC-5490CN
Preguntas frecuentes y Solución de problemas |
Un margen aparece en el lado derecho del documento escaneado al utilizar la aplicación Brother iPrint&Scan en mi dispositivo móvil Android™.
La causa de esta situación son las Especificaciones del Escaneo (Scan Settings) dentro de la aplicación de Brother iPrint&Scan.
Si las Especificaciones del Escaneo (Scan Settings) han sido fijadas como "Scan Type: Color(Fast)" y "Document size: 3.5" x 5" (9 x 13 cm)", aparecerá un margen en el lado derecho del documento escaneado.
Para solucionar este problema, cambiar Scan Type de Color(Fast) a Color e intentar escanear una vez más.
En el caso de que no haya obtenido una respuesta a su pregunta, compruebe las preguntas frecuentes adicionales.
En el caso de que necesite ayuda adicional, póngase en contacto con el servicio de atención al cliente de Brother:
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