MFC-J5620DW
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Preguntas frecuentes y Solución de problemas |
Wrong Paper
The error message "Wrong Paper" is displayed when the paper size setting does not match the size of paper in the tray.
Or, the paper orientation is not proper for the paper size.
Or, you did not set the paper guides in the tray to the indicators for the paper size you are using.
To clear the message, follow the steps as below.
- Check that the paper size you choose on the machine's display matches the size of the paper in the tray.
- Make sure you loaded the paper in the proper orientation and set the paper guides at the indicators for your paper size.
- After you have checked the paper size and the paper orientation, press OK on the Touchscreen.
If you are printing from your computer, make sure the size of paper in the tray.
En el caso de que no haya obtenido una respuesta a su pregunta, compruebe las preguntas frecuentes adicionales.
En el caso de que necesite ayuda adicional, póngase en contacto con el servicio de atención al cliente de Brother:
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