HL-1650
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Preguntas frecuentes y Solución de problemas |
The printer prints unexpectedly or it prints garbage.
Make sure that the printer cable is not too long. We recommend that you use a parallel or USB cable that is no longer than 2 meters (6.5 feet).
Make sure that the printer cable is not damaged or broken.
If you are using an interface-switching device, remove it. Connect your computer directly to your printer, and then try again.
Make sure that you have chosen the proper printer driver with 'Set as Default'.
- Make sure that the printer is not connected to the same port that is also connected to a storage device or scanner. Take away all other devices and connect the port only to the printer.
- Turn off the Status Monitor in the Device Options tab in the Windows® printer driver.(if applicable)
En el caso de que no haya obtenido una respuesta a su pregunta, compruebe las preguntas frecuentes adicionales.
En el caso de que necesite ayuda adicional, póngase en contacto con el servicio de atención al cliente de Brother:
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