"JAM TRAY 1", "JAM TRAY2" , "JAM TRAY3" error message appears on the LCD. What should I do?
Note: The LCD names for the paper trays are as follows.
Tray type
Tray name
Standard paper tray
TRAY1
Optional Lower tray
TRAY2 or TRAY3
If a paper jam occurs inside the paper tray, follow these steps:
Pull the paper tray completely out of the printer.
Use both hands to slowly pull out the jammed paper.
Put paper below the maximum paper mark. While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.
Put the paper tray firmly back in the printer.
Open the front cover and close it to resume printing.
DO NOT take out the standard paper tray while paper is feeding from a lower paper tray because this may cause a paper jam.
