MFC-L9670CDN
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Preguntas frecuentes y Solución de problemas |
Vertical colored streaks or bands appear on the page
NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.
Check the following points to resolve the issue:
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(For models with Automatic Document Feeder only)
Wipe the scanner glass strip with a dry lint free soft cloth.
> Click here to see how to clean the scanner glass strip. -
Clean all four corona wires (one for each color) inside the drum unit by sliding the green tab.
> Click here to see how to clean the corona wires.
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Make sure the green tab of the corona wire is in the home position (1).
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Replace the toner cartridge that matches the color of the streak or band.
To identify the color of the toner cartridge, follow the steps below:- > Click here to print the chart. [345KB/ PDF]
- Compare your printed document with the printed chart to identify the color causing the issue.
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Replace the toner cartridge of the color.
> Click here to see how to replace the toner cartridge.
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Install a new drum unit.
> Click here to see how to replace the drum unit.
En el caso de que no haya obtenido una respuesta a su pregunta, compruebe las preguntas frecuentes adicionales.
En el caso de que necesite ayuda adicional, póngase en contacto con el servicio de atención al cliente de Brother:
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