MFC-J5625DW

Ofte stillede spørgsmål og fejlfinding

Ofte stillede spørgsmål og fejlfinding
  • Dato: 12-11-2024
  • Id: faq00100166_000

Jeg kan ikke gemme en fil, der er downloadet fra Brother supportwebsted (til Windows)

Downloadprocessen varierer afhængigt af din browser. Følg nedenstående trin for at downloade en fil.

 

  1. Download en fil.

    (Google Chrome™)

    Microsoft Edge

     

    Google Chrome™

     

    1. Downloads starter automatisk.

       

      Chrome01

       

    2. Når overførslen er fuldført, skal du klikke på x.

       

      Chrome02

     

    Microsoft Edge

     

    1. Klik på  (Gem).

       

      Edge01

       

    2. Når overførslen er fuldført, skal du klikke på x.

       

      Edge02

    Når du får vist en advarselsmeddelelse som "[filnavn] blev blokeret, fordi denne type fil kan skade din enhed.", anbefaler vi, at du bruger andre browsere (Google Chrome osv.) eller følger nedenstående trin.

    1. Flyt markøren hen på advarselsmeddelelsen, klik på […], og klik derefter på [Behold].
    2. Klik på mappeikonet for at bekræfte, at den downloadede fil er gemt.

     

  2. De downloadede filer gemmes som standard i mappen Downloads .

     

    1. Klik på Stifinder.

       

      FileExplorer

       

    2. Åbn mappen Downloads i Hurtig adgang.

       

      Download

       

    3. Følg installationsproceduren, og kør den downloadede fil.
      • Kontroller, at din Brother-maskine er tændt.
      • Sørg for, at skærmen eller LED-indikatoren på din Brother-maskine ikke viser nogen fejl.
      • Du skal være logget på med administratorrettigheder.
      • Hvis dialogboksen Windows sikkerhed vises, skal du markere afkrydsningsfeltet Hav altid tillid til software fra "Brother Industries, ltd". Og klik på Installer.
      • Når installationsdialogboksen beder dig om at genstarte computeren for at anvende ændringer, skal du IKKE genstarte computeren. Fortsæt installationen, indtil installationen er færdig. Når installationen er færdig, skal du genstarte computeren.

Har du læst andre ofte stillede spørgsmål, hvis dit spørgsmål ikke blev besvaret?

Har du set i manualerne?

Kontakt Brother Support, hvis du har brug for yderligere hjælp:

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