MFC-J6930DW

Ofte stillede spørgsmål og fejlfinding

Ofte stillede spørgsmål og fejlfinding

Cannot Detect

Check the following points to resolve the issue:

 

You installed a new ink cartridge too quickly and the machine did not detect it.

Take out the new ink cartridge and reinstall it slowly and firmly until it latches.
> Click here to see how to replace the Ink Cartridge.

 

An ink cartridge is not installed correctly.

Take out the new ink cartridge and reinstall it slowly and firmly until it latches.
> Click here to see how to replace the Ink Cartridge.

 

The new ink cartridge has an air bubble.

Slowly turn the ink cartridge so that the ink supply port is pointing downward, and then reinstall the cartridge.

 

The ink cartridge model number is not compatible with your machine.

Verify the cartridge model number will work with your machine.
Visit the Consumables & Accessories section on this web site to know what consumables are available for your machine and its ink cartridge model numbers.
> Click here to see the Consumables & Accessories section.

 

 A used ink cartridge was reinstalled.

 Remove the used ink cartridge and install a new one.

 

The ink cartridge must be replaced.

Replace the cartridge with a new Genuine Brother Ink Cartridge.

 

If you are not using Genuine Brother ink, the machine may not detect the ink cartridge.

Use a new Genuine Brother Ink Cartridge. If the error message is not cleared, contact Brother Customer Service from the "Contact Us" section.

 

Har du læst andre ofte stillede spørgsmål, hvis dit spørgsmål ikke blev besvaret?

Har du set i manualerne?

Kontakt Brother Support, hvis du har brug for yderligere hjælp:

Relaterede modeller

DCP-J1100DW, DCP-J4120DW, DCP-J562DW, DCP-J572DW, DCP-J772DW, DCP-J774DW, DCP-J785DW, HL-J6000DW, HL-J6100DW, MFC-J1300DW, MFC-J4620DW, MFC-J4625DW, MFC-J480DW, MFC-J491DW, MFC-J497DW, MFC-J5320DW, MFC-J5330DW, MFC-J5335DW, MFC-J5620DW, MFC-J5625DW, MFC-J5720DW, MFC-J5730DW, MFC-J5920DW, MFC-J5930DW, MFC-J5945DW, MFC-J6530DW, MFC-J680DW, MFC-J6930DW, MFC-J6935DW, MFC-J6945DW, MFC-J6947DW, MFC-J985DW

Feedback til indhold

Giv feedback herunder, så vi kan forbedre vores support.

Trin 1: Hvor hjælpsom har oplysningerne på denne side været?

Trin 2: Ønsker du at tilføje kommentarer?

Bemærk, at denne formular kun bruges til feedback.