ADS-4300N

Ofte stillede spørgsmål og fejlfinding

Ofte stillede spørgsmål og fejlfinding

Uninstall the drivers. (macOS 10.14 - macOS 12)

Follow the instructions below.

NOTE: The screens may differ depending on operating system being used and your Brother machine.

If several Brother machines are installed to your Macintosh and you want to uninstall only one of the drivers, it is required that you uninstall all of them at once and then re-install the drivers for machines you need. (You cannot uninstall the driver of a specific machine on its own.)

 

How to uninstall the Scanner Driver:

 

  1. Disconnect the USB cable between the Macintosh and your Brother machine.

     

  2. Log on as an "Administrator".

     

  3. Click Go from the Finder bar, Computer => Macintosh HD => Library => Image Capture => Twain Data Sources.

     

  4. Delete the Brother TWAIN.ds and/or Brother TWAIN2.ds.
    *If you do not find Brother TWAIN.ds and Brother TWAIN2.ds file, go to STEP 5.

    Twain Data Sources folder

     

  5. Then, you need to delete the ICA driver. (if applicable)
    Click Go from the Finder bar, Computer => Macintosh HD => Library => Image Capture => Devices.

     

  6. Delete the Brother Scanner.
    *If you do not find Brother Scanner file, go to STEP 7.

    Devices folder

     

  7. Empty the trash bin.

     

  8. Reboot the Macintosh.

Har du læst andre ofte stillede spørgsmål, hvis dit spørgsmål ikke blev besvaret?

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Kontakt Brother Support, hvis du har brug for yderligere hjælp:

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