MFC-9840CDW

常见问题解答与故障排除

常见问题解答与故障排除

我无法使用Gmail的邮件功能(比如扫描到电子邮件) 和网络传真(I-Fax)

若您使用Gmail地址来发送和接收邮件和网络传真,您需要进行 2-Step Vertification(两步验证)。

 

注:

  • Brother设备型号不同以及使用的计算机操作系统不同,屏幕显示信息会有所不同。
  • BRAdmin Professional 4 也需要两步验证设置。配置电子邮件服务器设置。

 

激活两步验证并创建应用程序密码

  1. 打开Google Account(Google账号) (https://myaccount.google.com/).
  2. 在导航栏,选择 安全
  3. 在“Signing in to Google(登录谷歌),”下面,选择 两步验证 和 Get started(开始)
  4. 遵循屏幕提示进行操作。
  5. 在 "Signing in to Google(登录谷歌),"下面,选择 App passwords(应用程序密码)
  6. 遵循屏幕提示。


配置邮件服务器设置

  1. 启动网络浏览器。
  2. 在您的浏览器地址栏中输入"https://machine's IP address"(这里的"machine's IP address" 就是设备的IP地址)。
    例如:
    https://192.168.1.2
  3. 如有需要,请在Login(登录)字段输入密码,然后点击Login(登录)

    用于管理本设备设置的默认密码位于机器的背面,并标记为"Pwd"。

  4. 转到导航菜单,然后点击 网络 > 网络 > 协议
  5. 在"POP3/IMAP/SMTP" 栏, 点击 高级设置
  6. 在"SMTP-AUTH Account Password(SMTP-AUTH账号密码)" 栏, 输入 SMTP-AUTH Account Name(SMTP-AUTH账号名称 )中的应用程序密码。
    在 Retype password(再次输入密码)栏中再次输入 应用程序密码。
  7. 在"Mailbox Password(邮箱密码)" 栏中,输入 SMTP-AUTH账号名称 中的应用程序密码 。
    在 再次输入密码 栏中再次输入 应用程序密码
    POP3/IMAP/SMTP field
  8. 点击 提交

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您的问题未被解答时,是否查看过其它常见问题解答?

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