While attempting to set up the Brother machine on a wireless network, you may see a screen requesting a WPS PIN to complete the setup. This typically occurs if Wi-Fi Direct is enabled on your machine and you attempt to add a Wi-Fi Direct connection using Printers and Scanners in Windows. We recommend using the Wireless Setup Wizard or the Control Panel method to configure the wireless connection instead.

NOTE: The screens may differ depending on your operating system and your Brother machine.

To resolve this issue, complete the following steps:

1. If the WPS PIN request screen is still open on your computer, click Cancel.
2. Reset the network settings to the factory default.
   > Click here to see how to reset the machine back to the factory settings.
3. Reconnect the machine to the wireless network using the recommended wireless network setup methods.
   > Click here to see how to set up your Brother machine.