MFC-6890CDW

常见问题解答与故障排除

常见问题解答与故障排除

我无法保存从Brother支持网站下载的文件(适用于Windows) 

根据您的浏览器不同,下载过程略有不同。请遵循下列步骤进行操作。

 

  1. 下载文件。

    (Google Chrome™)

    (Microsoft Edge)

     

    Google Chrome™

     

    1. 将自动开始下载。

       

      Chrome01

       

    2. 下载结束后,点击 x

       

      Chrome02

     

    Microsoft Edge

     

    1. 点击 Save(保存)

       

      Edge01

       

    2. 下载结束后,点击

       

      Edge02

    当你收到警告信息,如“[文件名]被阻止,因为这种类型的文件可能会损害您的设备。”推荐使用其他浏览器(谷歌Chrome等),或按照以下步骤。

    1. 将鼠标移动到警告信息上,单击[…],然后单击[Keep]。
    2. 单击文件夹图标,确认下载的文件已存储。

     

  2. 默认情况下,下载的文件将保存在 Downloads(下载)文件夹中。

     

    1. 点击 File Explorer(文件资源管理器)

       

      FileExplorer

       

    2. 打开Quick access(快速访问)中的 Downloads(下载)文件夹。

       

      Downloads

       

    3. 按照以下步骤运行下载文件。
      • 确保已打开Brother设备。
      • 确保Brother设备的屏幕或LED指示灯没有报错。
      • 您必须以管理员权限登陆。
      • 如果出现 Windows安全 对话框,选中始终信任来自Brother Industries, ltd.的软件,然后点击安装
      • 如果对话框提示您重启计算机, 请不要在此时重启计算机。 请继续安装直到全部安装步骤完成后,才重新启动您的计算机。

您的问题未被解答时,是否查看过其它常见问题解答?

是否查看过说明书?

如果需要更多的帮助,请联系 Brother 客户服务中心:

相关型号

ADS-1100W, ADS-1200, ADS-1350W, ADS-1600W, ADS-1700W, ADS-2100, ADS-2100e, ADS-2200, ADS-2200e, ADS-2400N, ADS-2600W, ADS-2600We, ADS-2700W, ADS-2700We, ADS-2800W, ADS-3000N, ADS-3100, ADS-3300W, ADS-3600W, ADS-4300N, ADS-4900W, DCP-110C, DCP-115C, DCP-120C, DCP-130C, DCP-145C, DCP-1518, DCP-1519, DCP-155C, DCP-1608, DCP-1618W, DCP-1619, DCP-165C, DCP-185C, DCP-330C, DCP-350C, DCP-385C, DCP-540CN, DCP-560CN, DCP-585CW, DCP-6690CW, DCP-7010, DCP-7025, DCP-7030, DCP-7040, DCP-7055, DCP-7057, DCP-7060D, DCP-7080, DCP-7080D, DCP-7090DW, DCP-7180DN, DCP-7190DW, DCP-7195DW, DCP-8060, DCP-8070D, DCP-8085DN, DCP-9010CN, DCP-9020CDN, DCP-9030CDN, DCP-9040CN, DCP-9042CDN, DCP-9055CDN, DCP-B7500D, DCP-B7520DW, DCP-B7530DN, DCP-B7535DW, DCP-B7548W, DCP-B7558W, DCP-B7578DW, DCP-B7608W, DCP-B7628DW, DCP-B7638DN, DCP-B7648DW, DCP-B7658DW, DCP-C421W, DCP-J100, DCP-J105, DCP-L1628, DCP-L1638W, DCP-L1848W, DCP-L2508DW, DCP-L2518DW, DCP-L2535DW, DCP-L2548DW, DCP-L2550DW, DCP-L2628DW, DCP-L2648DW, DCP-L3528CDW, DCP-L3568CDW, DCP-L5518DN, DCP-L8400CDN, DCP-T220, DCP-T226, DCP-T230, DCP-T236, DCP-T238, DCP-T300, DCP-T310, DCP-T420W, DCP-T425W, DCP-T426W, DCP-T428W, DCP-T430W, DCP-T435W, DCP-T436W, DCP-T439W, DCP-T500W, DCP-T510W, DCP-T520W, DCP-T536DW, DCP-T700W, DCP-T710W, DCP-T720DW, DCP-T725DW, DCP-T730DW, DCP-T735DW, DCP-T820DW, DCP-T830DW, DCP-T835DW, DS-600, DS-700D, DS-720D, DS-740D, FAX-2480C, FAX-2820, FAX-2890, FAX-2920, FAX-2990, HL-1118, HL-1208, HL-1218W, HL-1870N, HL-2040, HL-2045, HL-2070N, HL-2075N, HL-2130, HL-2140, HL-2150N, HL-2170W, HL-2240, HL-2240D, HL-2250DN, HL-2260, HL-2260D, HL-2560DN, HL-2595DW, HL-3040CN, HL-3070CW, HL-3150CDN, HL-3160CDW, HL-3170CDW, HL-3190CDW, HL-4040CN, HL-4050CDN, HL-4150CDN, HL-4570CDW, HL-5240, HL-5250DN, HL-5340D, HL-5350DN, HL-5370DW, HL-5440D, HL-5445D, HL-5450DN, HL-5580D, HL-5585D, HL-5590DN, HL-5595DN(H), HL-6050DN, HL-6180DW, HL-B2000D, HL-B2050DN, HL-B2158W, HL-B2188DW, HL-L1228, HL-L1238W, HL-L1808W, HL-L3228CDW, HL-L3288CDW, HL-L5218DN, HL-L5228DW, HL-L6418DW, HL-L8250CDN, HL-L8260CDN, HL-L9200CDW, HL-L9310CDW, HL-L9430CDN, HL-L9470CDN, HL-T4000DW, MFC-1813, MFC-1816, MFC-1818, MFC-1819, MFC-1906, MFC-1908, MFC-1919NW, MFC-210C, MFC-215C, MFC-230C, MFC-240C, MFC-250C, MFC-265C, MFC-290C, MFC-3360C, MFC-410CN, MFC-425CN, MFC-440CN, MFC-465CN, MFC-490CW, MFC-5440CN, MFC-5460CN, MFC-5490CN, MFC-5890CN, MFC-640CW, MFC-6490CW, MFC-665CW, MFC-685CW, MFC-6890CDW, MFC-7220, MFC-7290, MFC-7340, MFC-7360, MFC-7380, MFC-7420, MFC-7450, MFC-7470D, MFC-7480D, MFC-7840N, MFC-7860DN, MFC-7880DN, MFC-7895DW, MFC-790CW, MFC-795CW, MFC-8220, MFC-8370DN, MFC-8440, MFC-8460N, MFC-8510DN, MFC-8515DN, MFC-8520DN, MFC-8530DN, MFC-8535DN, MFC-8540DN, MFC-8860DN, MFC-8880DN, MFC-9120CN, MFC-9140CDN, MFC-9150CDN, MFC-9320CW, MFC-9340CDW, MFC-9350CDW, MFC-9440CN, MFC-9450CDN, MFC-9465CDN, MFC-9840CDW, MFC-B7700D, MFC-B7720DN, MFC-J200, MFC-J220, MFC-J2320, MFC-J2330DW, MFC-J2340DW, MFC-J2510, MFC-J265W, MFC-J2720, MFC-J2730DW, MFC-J3520, MFC-J3530DW, MFC-J3540DW, MFC-J3720, MFC-J3930DW, MFC-J3940DW, MFC-J410, MFC-J430W, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J6710DW, MFC-J6910DW, MFC-J825DW, MFC-L3768CDW, MFC-L5718DN, MFC-L5728DW, MFC-L8650CDW, MFC-L8900CDW, MFC-L9670CDN, MFC-T4500DW, MFC-T800W, MFC-T810W, MFC-T910DW, MFC-T920DW, MFC-T930DW

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