DCP-J105
 |
常见问题解答与故障排除 |
I'm using Windows XP. I cannot scan with the USB cable.
The USB controller program not being updated may cause this. To resolve this issue, please follow the instructions below:
For Windows XP (not updated with any Service Packs):
Click here to visit the Microsoft's web site and install the latest Service Pack of Windows XP.
For Windows XP SP1/ SP2/ SP3 users:
- Right click on the My Computer icon on the desktop and select Properties.
- Click on the Hardware tab and then click on Device Manager.
- Click on the + of "Universal Serial Bus controllers" to expand it.
- Right click on Enhanced Host Controller and select Properties.
- Click on the Driver tab and then click on Driver Details.
- Select C://WINDOWS/system32/drivers/usbehci.sys in the list and confirm its file version.
-If it is "5.1.2600.41", follow the steps below.
-If not, there may be another cause. Continue to check "FAQ & Troubleshooting" for other possible solutions.
- Click OK to close the window.
- Click on Update Driver.
- The hardware update wizard will appear. Select Install the software automatically and click Next.
- Click Finish.
- Restart your computer.
- Repeat Step 1 to 6 and make sure that the file version is "5.1.2600.1106".
相关型号
DCP-145C, DCP-165C, DCP-185C, DCP-385C, DCP-585CW, DCP-6690CW, DCP-8060, DCP-8070D, DCP-8085DN, DCP-9010CN, DCP-9020CDN, DCP-9040CN, DCP-9042CDN, DCP-9055CDN, DCP-J100, DCP-J105, DCP-L8400CDN, DCP-T300, DCP-T500W, DCP-T700W, MFC-250C, MFC-290C, MFC-490CW, MFC-5490CN, MFC-5890CN, MFC-6490CW, MFC-6890CDW, MFC-790CW, MFC-795CW, MFC-8220, MFC-8370DN, MFC-8440, MFC-8460N, MFC-8510DN, MFC-8515DN, MFC-8520DN, MFC-8530DN, MFC-8535DN, MFC-8540DN, MFC-8860DN, MFC-8880DN, MFC-9120CN, MFC-9140CDN, MFC-9320CW, MFC-9340CDW, MFC-9440CN, MFC-9450CDN, MFC-9465CDN, MFC-9840CDW, MFC-J200, MFC-J220, MFC-J2320, MFC-J2510, MFC-J265W, MFC-J2720, MFC-J3520, MFC-J3720, MFC-J410, MFC-J430W, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J6710DW, MFC-J6910DW, MFC-J825DW, MFC-L8650CDW, MFC-T800W
