DCP-L8400CDN

常见问题解答与故障排除

Toner scatter or toner stain

Check the following points to resolve the issue:

Check the machine's environment. Conditions such as high humidity and high temperatures may cause this print quality problem.
Identify the color causing the problem and put in a new toner cartridge.

To identify the color of the toner cartridge and replace toner cartridge, follow the steps below:
1. Click here to print the chart. [345KB/ PDF]
2. Compare your printed document with the printed chart to identify the color causing the problem.
3. Replace the toner cartridge of the color. Click here to see the details of how to replace the toner cartridge.
Install in a new drum unit. Click here to see the details of how to replace the drum unit.

请在下方提供您的反馈，帮助我们改进支持服务。