MFC-9840CDW

常见问题解答与故障排除

常见问题解答与故障排除

How do I clear the message "Jam Rear" from the LCD display?

To clear paper jams, please follow the steps below.

 


  1. Press the cover release lever to open the front cover.
  1. Hold the green handle of the drum unit. Lift the drum unit up and then pull it out until it stops.
  1. Open the back cover.
  1. Pull down the two green levers, one on the left-hand-side and one on the right-hand-side, as shown in the illustration below, and then fold down the fuser cover (1).

After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration.

  1. Using both hands, gently pull the jammed paper out of the fuser unit.
  1. Close the fuser cover (1) and lift the two green levers at the left and right hand sides.
  1. Close the back cover.
  1. Put the drum unit and toner cartridge assembly back in the machine.
  1. Close the front cover of the machine.

您的问题未被解答时,是否查看过其它常见问题解答?

是否查看过说明书?

如果需要更多的帮助,请联系 Brother 客户服务中心:

相关型号

MFC-9840CDW

内容反馈

请在下方提供您的反馈,帮助我们改进支持服务。

步骤 1:本页上的信息对您有帮助吗?

步骤 2:您是否有其它意见需要添加?

请注意本表格仅用于提供反馈。