HL-6050DN
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常见问题解答与故障排除 |
"JAM TRAY 1", "JAM TRAY2" error message appears on the LCD. What should I do?
Note: The LCD names for the paper trays are as follows.
| Tray type | Tray name |
| Upper paper tray | TRAY 1 |
| Optional lower tray | TRAY2 |
If a paper jam occurs inside the paper tray, follow these steps:
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Pull the paper tray completely out of the printer.
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Use both hands to slowly pull out the jammed paper.
If you cannot pull out a small piece of jammed paper, you can remove it by turning the dial, as shown below.
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Put paper below the maximum paper mark (t). While pressing the [blue] paper-guide release lever, slide the paper guides to fit the paper size. Check that the guides are firmly in the slots.
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Put the paper tray firmly back in the printer.
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Open the front cover of the printer, and then close it to resume printing.
Do not take out the upper paper tray while paper is feeding from a lower paper tray because this will cause a paper jam.
