PS-9000
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FAQ et Diagnostic |
The error message "The P-touch is being used" is shown when attempting to print to the QL-500/550. What can I do?
This error occurs when trying to print using the PS-9000 using an incompatible version of P-touch Editor.
To print with QL-500/550 using the PS-9000, you need version 4.1.101 or later of P-touch Editor.
Check your P-touch Editor version using the [HELP] – [About...] menu.
[For P-touch Editor Ver. 4.1. 100]
P-touch Editor V4.1.100 is not compatible with the PS-9000 print server.
Download and install the latest version from the Brother support website.
[If you are using a later version of P-touch Editor than Ver.4.1.101]
If other users are printing to the QL-500/550, this message may appear.
Wait for a while and then click the [RESUME] button on the print monitor display.
Also, if another user's print job was stopped due to the error, this message may appear.
Turn the power off on the QL-500/550 to cancel the print job, and click the [RESUME] button on print monitor display.
