MFC-J6959DW
 |
FAQ et Diagnostic |
Cannot Scan ##
The machine has a mechanical issue.
The "##" is a different error message depending on the condition of your machine.
Unplug the machine from the power for several minutes, and then reconnect it.
If your machine has FAX functions:
If you cannot print documents and received faxes, transfer them to another fax machine or to your computer before unplug the machine so you will not lose any important messages.
Then, unplug the machine from the power for several minutes and reconnect it.
If the issue continues, contact Brother Customer Service from "Contact Us".
Si vous n'avez pas obtenu de réponse satisfaisante à votre question, avez-vous vérifié d'autres FAQ?
Commentaires sur le contenu
Merci d'indiquer vos commentaires ci-dessous. Ils nous aideront à améliorer notre support.
