Paper Size Mismatch

The error message "Paper Size Mismatch" is displayed when the paper size setting does not match the size of paper in the tray.

Or, the paper orientation is not correct for the paper size.

Or, you did not set the paper guides in the tray to the indicators for the paper size you are using.

To clear the message, follow the steps as below.

 

  1. Check that the paper size you selected on the machine's display (hereinafter called LCD) matches the size of the paper in the tray.
  2. Make sure you loaded the paper in the correct orientation and set the paper guides at the indicators for your paper size.
  3. After you have checked the paper size and the paper orientation, follow the LCD instructions.

If you are printing from your computer, make sure the paper size you selected in the printer driver or in the application you use to print matches the size of paper in the tray.

 

For Roll paper

  • If the Roll paper is not fed, make sure the Roll paper is 297 mm (11.7 in.) or more in width.
  • If A4 paper is fed instead of Roll paper, remove any A4 paper from Tray #2.

Do not load A4 paper and Roll paper at the same time.

 

Si vous n'avez pas obtenu de réponse satisfaisante à votre question, avez-vous vérifié d'autres FAQ?

Avez-vous consulté les manuels?

Pour toute assistance supplémentaire, contactez le service clientèle de Brother:

Modèles apparentés

MFC-J6959DW

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