DCP-J1200W(E)
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FAQ et Diagnostic |
Paper is Jammed Inside the Machine
If the paper is jammed, follow these steps:
- Unplug the machine from the electrical socket.
- Pull the paper tray (1) completely out of the machine.
- Slowly pull the jammed paper (1) out of the machine.
- IMPORTANT
- Be careful, as ink can easily get on your hands. If ink gets on your skin or clothing, immediately wash it off with soap or detergent.
- Make sure you look carefully inside (1) for any scraps of paper.
- Push down on the Jam Clear Cover (1) on the back of the machine, and then open it (2).
- Slowly pull the jammed paper out of the machine.
- Close the Jam Clear Cover. Make sure the cover is closed completely.
- Push the paper tray firmly back in the machine.
- While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
- Reconnect the power cord.
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