PJ-723
![FAQ et Diagnostic FAQ et Diagnostic](/g/b/shared/img/module/icon_question_33.png) |
FAQ et Diagnostic |
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
![Error message Error message](/g/b/img/faqend/faqp00100399_000/us_ot/en/2029347/1.gif)
If you receive this error, your printer may have been incorrectly detected by your computer. Do the following:
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Click the Start Menu > (All apps) > Windows System > Control Panel > Hardware and Sound > Devices and Printers.
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Check if your printer is listed as an unspecified device.
If the printer is not listed in Devices and Printers, make sure that :
・The printer is turned on.
・The printer is connected to the computer via USB.
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Right-click the printer listed as an unspecified device, and then click Remove device.
![Remove device Remove device](/g/b/img/faqend/faqp00100399_000/us_ot/en/2029350/2.gif)
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Make sure the USB cable is connected to the computer and the printer.
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Turn the printer off and then on. The computer should be able to correctly detect the printer.
![Printer Printer](/g/b/img/faqend/faqp00100399_000/us_ot/en/2029351/3.gif)
If the printer has not been detected, disconnect the USB cable, and then connect it again.
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