PJ-763
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FAQ et Diagnostic |
When I connect the printer to my computer via Bluetooth® and print multiple sheets, the printer stops in the middle of printing.
This problem may occur on some Windows computers.
To resolve the issue, make sure you are using a COM port compatible with your printer.
To change the printer port, follow the steps below:
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Open the [Devices and Printers] window. (Refer to the FAQ: “How to open the Devices and Printers window“.)
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Right-click on the model name of your printer and select [Properties].
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Open the [Services] tab and confirm the COM port specified for the Serial Port Profile (SPP) option, and then click [OK] to close the window.
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In the [Devices and Printers] window, right-click your printer and select [Printer Properties].
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Open the [Ports] tab and select the same port as you confirmed in step 3.
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Click [OK] to close the window.
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