When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
If the received data is divided and printed on 2 pages or if you get an additional blank page, your Paper Size setting and/or the Reduction setting may not be correct for the paper you are using.
Adjust the paper size following the instructions listed below:
Press the Menu key.
Press the navigation key until GENERAL SETUP appears on the LCD and press Set.
Press the navigation key until PAPAER SIZE appears and press Set.
Press the up or down navigation key until the paper size you are using appears (LETTER or LEGAL) and then press Set.
Press Stop/Exit.
If you are using the fixed reduction feature, check to see if the reduction ratio is set to ON. (We recommend turning the setting to "AUTO REDUCTION" ON.)
To check the reduction setting:
Press the Menu key.
Press the the navigation key until FAX appears on the LCD and press Set.
Press the navigation key until SETUP RECEIVE appears and press Set.
Press the navigation key until AUTO REDUCTION appears and press Set.
Press the navigation key until ON (or OFF) appears and press Set.
Press Stop/Exit.
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