HL-L9470CDN
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Perguntas frequentes e Solução de problemas |
The color of your printouts is not what you expected
Check the following points to resolve the issue:
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To improve the color density, perform the color correction using the machine's display (hereinafter called LCD).
> Click here to see how to correct the color printing. -
To adjust the print position of colors for sharper edges, perform the color correction using the LCD.
> Click here to see how to correct the color printing. - Make sure Toner Save mode is off on the LCD or in the printer driver.
- If the print quality of the black portion is not what you expected, select the Enhance Black Printing check box in the printer driver.
- Clear the Improve Gray Color check box in the printer driver.
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Identify the color causing the issue and put in a new toner cartridge.
To identify the color of the toner cartridge and replace toner cartridge, follow the steps below:- > Click here to print the chart. [345KB/ PDF]
- Compare your printed document with the printed chart to identify the color causing the issue.
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Replace the toner cartridge of the color.
> Click here to see how to replace the toner cartridge.
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Install a new drum unit.
> Click here to see how to replace the drum unit.
Se você precisar de assistência adicional, entre em contato com o atendimento ao cliente da Brother:
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