MFC-8860DN

Perguntas frequentes e Solução de problemas

Perguntas frequentes e Solução de problemas

Clean the drum unit

Follow the steps below to clean the drum unit:
     
NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.
                             

  1. Press the cover release lever to open the front cover.
              
    Open front cover.
                     
  2. Take out the drum unit and toner cartridge assembly, and then take out the toner cartridge from the drum unit.
  3. Put the print sample in front of the drum unit, and find the exact position of the poor print.
                
    Put the print sample in front of the drum unit, and find the exact position of the poor print.
                  
  4. Turn the white gear on the drum as you check the surface of the OPC drum (1).
               
    Turn the white gear on the drum as you check the surface of the OPC drum (1).
                
  5. When you have found the mark on the drum that matches the print sample, wipe the surface of the OPC drum with a

    dry cotton swab that is lightly dampened with isopropyl alcohol until the dust or glue on the surface comes off.
                       
    Gently dab the surface.

    • The OPC drum is photosensitive so do not touch it with your fingers.
    • Do not use a scrubbing or wiping motion because this might damage the drum.
    • DO NOT clean the surface of the OPC drum with a sharp object, such as a ballpoint pen, because this might cause permanent damage to the drum unit.

     

  6. Put the toner cartridge back into the drum unit until you hear it lock into place.
    If you put it in properly, the lock lever will lift automatically.
         
    Put the toner cartridge back into the drum unit.
                    

  7. Put the drum unit and toner cartridge assembly back in the machine.
                            
    Put the drum unit and toner cartridge assembly back in the machine.
                            

  8. Close the front cover.
     

Se a sua pergunta não foi respondida, você já verificou as outras perguntas frequentes?

Você verificou os manuais?

Se você precisar de assistência adicional, entre em contato com o atendimento ao cliente da Brother:

Comentários sobre o conteúdo

Para ajudar-nos a melhorar nosso suporte, forneça seus comentários abaixo.

Passo 1: quanto as informações nesta página auxiliaram você?

Passo 2: Vvocê gostaria de acrescentar algum comentário?

Note que este formulário é utilizado apenas para comentários.