MFC-7860DW
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Perguntas frequentes e Solução de problemas |
Hollow print
Please check the following points to solve the problem:
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Make sure that you use paper that meets our specifications.
Please refer to the FAQs "What kind of paper can I use?" and "What is the recommended paper?"
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Choose Thick Paper mode in the printer driver.
Or use thinner paper than you are currently using.
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Check the machine's environment. Conditions such as high humidity can cause hollow print.
Please refer to Safety and Legal Guide or Product Safety Guide available on the Manuals section.
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The drum unit may be damaged. Put in a new drum unit.
Please refer to the FAQ "Replace Drum".
Se você precisar de assistência adicional, entre em contato com o atendimento ao cliente da Brother:
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