QL-570

ЧЗВ и отстраняване на неизправности

Инсталирайте драйвера за принтер.

Try the following solutions to install the printer driver successfully:

Make sure you do not use the built-in Windows (inbox) driver (QL-5 series only)
To allow all the functions to work correctly, use the latest printer driver for your operating system instead of the built-in (inbox) driver.
Download the driver suitable for your operating system from the [Downloadsсекция.
Make sure you extract the downloaded driver file and then execute it
Simply downloading and extracting the file will NOT install the driver.
To begin the installation, you must execute the installer file first.
Направете следното:
1. Extract the downloaded file.
  (Depending on your printer, the dialog box below does not appear.)
  
  Make sure you saved and extracted the file in an easily accessible location.
  If the file is located in a folder within many other folders, the installation may not be successful.
2. To install the printer driver, follow the instructions on the “How to install” of the printer driver download page.
  - Ако екрана за User Account Control (Контрол на потребителския акаунт) се покаже, натиснете Yes.)
  - If you received the message "Setup Start Error code 2" (or "code 193", "code 216", or "code 267")
    The driver you downloaded may not be suitable for your operating system (OS).
    Check the list of supported operating systems in the [Supported OS] section, and then download and install the correct driver.

If the installer cannot detect your printer, make sure you:

Turned the printer on after you connected it to the computer.
Connected the printer directly to a USB port on the computer, without using any USB hubs.

Try to delete the registry information and all files related to the printer driver, and then install the printer driver again.
Направете следното:

Click here to download the Printer driver information cleanup tool (Printer Driver Uninstaller).

Double-click the downloaded file, click Browse to select the folder you created (C:\PTSWEEP), click OK, and then click Unzip.
When finished, click OK.
Отворете папката и стартирайте "BrRemPnP.exe". Следвайте инструкциите на екрана.
When the clean-up is finished, the confirmation dialog box will appear. If you are using the USB cable, make sure it is disconnected, and then restart your computer.

After restarting your computer, re-install the printer driver.
To download the driver suitable for your operating system, go to the [Downloadsсекция.