DCP-9045CDN
Veelgestelde vragen en probleemoplossing
When I print directly from the USB flash drive only an error page prints. What can I do?
Depending on the original source and how a file is created some files may not be supported when printing directly from a USB flash drive.
One of the error messages below is printed on the error page.
Unsupported PDF data for Direct Print: [error code]
Unsupported TIFF data for Direct Print: [error code]
Unsupported JPEG data for Direct Print: [error code]
Listed below are the various error codes and recommended solutions for each error.
Error Code 100
Cause
Recommended solution
Unsupported JPEG file
Corrupted JPEG file
Corrupted USB flash memory
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 200
Cause
Recommended solution
Unsupported TIFF file
Corrupted TIFF file
Corrupted USB flash memory
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Save the TIFF file as a PDF or JPEG file using another software application.
Print the document directly from a computer.
Error Code 1011 - 1014
Cause
Recommended solution
Unsupported security format for the PDF file
Password required for opening the PDF file
Save the PDF file without a password and try to print again.
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1031 - 1033
Cause
Recommended solution
The PDF file includes an unsupported data format.
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1040
Cause
Recommended solution
The internal memory of the Brother machine is full.
There is an unsupported command in the file.
Add additional memory to the machine. This may resolve the error depending on the size of the file you are trying to print.
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1041 - 1042
Cause
Recommended solution
There is an unsupported command in the file.
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1050
Cause
Recommended solution
There is an unsupported command in the file.
Corrupted PDF file
Corrupted USB flash memory
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1060 - 1064
Cause
Recommended solution
There is an unsupported font in the file.
Corrupted PDF file
Corrupted USB memory
Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1070 - 1072
Cause
Recommended solution
There is an unsupported command in the file.
Save the file using the "Print to file" feature of the Brother printer, driver to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
Print the document directly from a computer.
Error Code 1080 - 1082
Cause
Recommended solution
The PDF file is prohibited from printing with a high resolution.
The PDF file is password protected.
You need rights to remove the restriction. If have it, please remove it, then print it from a computer.
Remove any security lock functions and open the file on a PC. Save the file using the "Print to file" feature of the Brother printer driver, to a USB flash drive using a PC. (To see how to use the "Print to file" feature, click here .) Then, print the document from the USB flash drive.
If the problem is not solved, the file itself might be damaged.
Staat het antwoord op uw vraag er niet bij, kijkt u dan eerst bij de andere vragen:
Heeft u de beschikbare handleidingen bekeken?
Heeft u meer hulp nodig, dan kunt u contact opnemen met de Brother-klantenservice.
Verwante modellen DCP-9045CDN, HL-4040CN, HL-4050CDN, HL-4070CDW, MFC-9440CN, MFC-9450CDN, MFC-9840CDW
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Foutmeldingen Papiertoevoer / papierstoring Afdrukken Scannen Kopiëren Mobiel Overige Geavanceerde functies (voor beheerders) Linux Productinstallatie Driver / software Netwerkinstellingen Verbruiksartikelen / papier / toebehoren Reinigen Specificaties Ondersteunde besturingssystemen Veelgestelde vragen met video
Printer
Scanner / Scan Key Tool
Beveiliging verbeteren
Foutmelding op display van machine Foutmelding in Status Monitor Foutmelding op computer Foutmelding op mobiel apparaat
Papierstoring Probleem met de papiertoevoer
Kan niet afdrukken (via netwerk) Kan niet afdrukken (via USB / parallel) Kan niet afdrukken (via mobiel apparaat) Probleem met de afdrukkwaliteit Probleem met Direct Print Algemeen afdrukprobleem Afdrukken vanaf een computer (Windows) Afdrukken vanaf een mobiel apparaat Rechtstreeks afdrukken vanaf een machine Afdrukinstellingen / beheer Tips voor het afdrukken
Kan niet scannen (via netwerk) Kan niet scannen (via USB / parallel) Kan niet scannen (via mobiel apparaat) Probleem met de scankwaliteit Algemeen scanprobleem Scannen vanaf een machine Scannen vanaf een mobiel apparaat Scannen vanaf een computer (Windows) Scannen vanaf een computer (Macintosh) Scaninstellingen / beheer Tips voor het scannen
Kan niet kopiëren Probleem met de kopieerkwaliteit Kopieerinstellingen / beheer
Geavanceerd netwerkbeheer Probleem met instellen van bedraad netwerk Instellingen bedraad netwerk Tips voor netwerkinstellingen
Problemen met iOS-apparaten Brother iPrint&Scan / Mobile Connect (iOS) AirPrint (iOS) Probleem met een Android™-apparaat Brother iPrint&Scan / Mobile Connect (Android™) Brother Image Viewer (Android™-apparaat) Probleem met een Windows Phone-apparaat Brother iPrint&Scan (Windows Phone-apparaat)
Probleem met de machine
Installatie / instellingen van de machine Omgaan met papier Installatie van toebehoren
Drivers / software installeren Drivers / software / firmware bijwerken Drivers / software verwijderen Instellingen van de driver / software Tips voor driver / software
Verbruiksartikelen Papier Toebehoren
Reinigen
Productspecificaties Papierspecificaties
Windows-ondersteuning Macintosh-ondersteuning
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