FAQs & Troubleshooting

FAQs & Troubleshooting

How do I insert/change the paper or label roll?

For best performance, use genuine Brother RD rolls.

  1. Push the roll cover release lever to open the roll compartment cover.

    Open the cover
    1 Roll cover release lever

  2. Slide both roll guides outwards.
    Roll guides

  3. Insert the roll.
    Insert the roll
    1 Print surface (faces outwards on the roll)

  4. Close the roll compartment cover until it locks.
    Close the cover
  • When using die-cut label, set the paper type to [Die-cut Label], and press the Feed button (Feed) / OK button after inserting the roll. The printer will feed the label to the top of form position.
  • To remove the roll, reverse the installation procedure.
  • Make sure inserted rolls turn correctly.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

RJ-4230B, RJ-4250WB

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