MFC-B7715DW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 13/07/2018
  • ID: faq00000011_038

Hollow print

Print Quality Problem - Hollow print

 

Check the following points to resolve the issue:

  • Select Thick Paper mode in the printer driver or use thinner paper than you are currently using.
  • (Not available for some models)
    Select the appropriate media type in the menu setting.
  • Check the machine's environment. Conditions such as high humidity can cause hollow print.
    Refer to Product Safety Guide available on the Manuals section.
  • The drum unit may be damaged. Replace the drum unit with a new drum unit.
    > Click here to see how to replace the drum unit.

Click here to view other examples of print quality issues.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-B7500D, DCP-B7535DW, DCP-L2531DW, DCP-L2535D , DCP-L2535DW, DCP-L2550DW, DCP-L5500D, DCP-L5600DN, HL-B2000D, HL-B2080DW, HL-L2310D, HL-L2335D, HL-L2350DW, HL-L2351DW, HL-L2370DN, HL-L2375DW, HL-L2376DW, HL-L2385DW, HL-L2386DW, HL-L2395DW, HL-L5000D, HL-L5100DN, HL-L5200DW, HL-L6200DW, HL-L6400DW, MFC-B7715DW, MFC-L2710DW, MFC-L2713DW, MFC-L2715DW, MFC-L2716DW, MFC-L2730DW, MFC-L2750DW, MFC-L2751DW, MFC-L2770DW, MFC-L2771DW, MFC-L5700DN, MFC-L5755DW, MFC-L5900DW, MFC-L6700DW, MFC-L6900DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit