FAQs & Troubleshooting
Popular |
290 Results
- 1How can I improve poor print quality ?
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3Install the built-in drivers (For Windows 8 and Windows 10)
- 4Printing on thick paper or transparencies.
- 5Can I print from or scan to Android™ Smartphone?
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7How to identify your Operating System (OS).
- 8How do I load legal size paper in the paper tray?
- 9How do I clean white or black spots on printed documents?
- 10"Paper Jam Rear" error appears on the LCD. What should I do?
- 11Scan and save a document in PDF format (Scan to File)
- 12Load paper.
- 13I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 14The printer status is Offline or Paused.
- 15I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 16I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
- 17I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 18Cannot print after a Windows 10 update (June 2020)
- 19How do I factory reset the print server?
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 22I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 23Delete print jobs from the print queue.
- 24Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
- 25Can I print from and scan to iPhone, iPod touch and iPad?
- 26I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 27Change the printer driver settings (Windows/macOS)
- 28Load envelopes, labels, or thick paper into the manual feed slot.
- 29"Paper Jam Tray" error appears on the LCD. What should I do?
- 30My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 31How can I clear the "Scanner Locked" error message?
- 32The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 33How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 34Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 35The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 36Open the Control Panel (For Windows)
- 37Check the IP addresses of your PC and the Brother machine
- 38When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 39Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 40The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear this message?
- 41How do I check if the MFC has faxes in its memory?
- 42The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 43Why doesn't the machine answer when receiving a call?
- 44Can I confirm that the FAX was sent correctly?
- 45I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 46I cannot print from my computer via USB.
- 47Replace the drum unit.
- 48The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 49I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 50What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?