If the paper pick-up roller is stained, the printer may not feed paper. In that case, clean the paper pick-up roller as follows:
| 1 | Turn off the power switch and unplug the printer. |
| 2 | Unplug the power cord and interface cable from the printer. |
| 3 | Pull the paper tray out of the printer. |
| 4 | Dampen a soft cloth with lukewarm water and wipe the separator pad (1) in the paper tray with it. |
| 5 | Wipe the two paper pick-up rollers (1) inside the printer. |
| 6 | Put the paper tray back in the printer. |
| 7 | Make sure that you have turned off the power switch, and then connect the power cord and interface cable to the printer. |
| 8 | Plug in the power cord and turn on the power switch of the printer. |
