First, make sure that you are using paper that meets Brother recommended paper specifications. See What kind of paper can I use?.
Problem
Recommendation
The printer does not feed paper.
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If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it before printing. Sometimes it is helpful to remove the paper, turn the stack over and put it back in the paper tray.
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Reduce the amount of paper in the paper tray, and then try again.
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Check that manual feed mode is not selected in the printer driver.
The printer does not feed paper from the manual feed slot.
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Re-insert the paper firmly, one sheet at a time.
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Make sure that manual feed mode is selected in the printer driver.
The printer will not feed envelopes.
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The printer can feed envelopes from the manual feed slot. Your application software must be set up correctly to print on the envelope size you are using. This is usually done in the page setup or document setup menu of your software. Please see your software application manual.
