Home > Network > Wireless Network Settings > Print the WLAN Report > Wireless LAN Report Error Codes
Wireless LAN Report Error Codes
- NOTE
- For certain models, the wireless network connection can be used only when the optional Wireless Module is installed.
If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see the corresponding instructions in the table:
Error Code | Problem and Recommended Solutions |
---|
TS-01 | The WLAN (Wi-Fi) is not enabled. Check the following points and try to set up your wireless connection again:
|
TS-02 | The wireless router/access point cannot be detected. Check the following points and try to set up your wireless connection again:
|
TS-03 | The wireless enterprise network and security settings you entered may be incorrect. Check the following points and try to set up your wireless connection again:
If you still cannot find the Network Name (SSID) and security information, see the documentation provided with your wireless router/access point, or contact the router manufacturer, your system administrator, or Internet service provider. |
TS-04 | Your machine does not support the authentication and encryption methods used by the selected wireless router/access point. For infrastructure mode (Most common) Change the authentication and encryption methods of the wireless router/access point. Your machine supports the following authentication and encryption methods:
If your issue is not solved, the Network Name (SSID) or security settings you entered may be incorrect. Check that all wireless network settings are correct for your network. |
TS-05 | The Network Name (SSID) and Network Key (Password) are incorrect. Check the following points and try to set up your wireless connection again:
|
TS-06 | The wireless security information (authentication method/encryption method/Network Key (Password)) is incorrect. Check the following points and try to set up your wireless connection again:
If you cannot find the Network Name (SSID) and security information, see the documentation provided with your wireless router/access point, or contact the router manufacturer, your system administrator, or Internet service provider. |
TS-07 | The machine cannot detect a wireless router/access point that has WPS (Wi-Fi Protected Setup) enabled. Check the following points and try again:
|
TS-08 | Two or more wireless routers or access points that have WPS enabled are detected. Check the following points and try again:
|
How to confirm wireless security information (SSID/authentication method/encryption method/Network Key) of your WLAN access point/router:
- The default security settings may be provided on a label attached to the WLAN access point/router. Or the manufacturer's name or model number of the WLAN access point/router may be used as the default security settings.
- See the documentation provided with your WLAN access point/router for information on how to find the security settings.
- If the WLAN access point/router is set to not broadcast the SSID, the SSID will not automatically be detected. You will have to manually enter the SSID name.
- The Network key may also be described as the Password, Security Key, or Encryption Key.
If you do not know the SSID and wireless security settings of your WLAN access point/router or how to change the configuration, see the documentation provided with your WLAN access point/router, ask the manufacturer of your access point/router or ask your Internet provider or network administrator.