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Error Messages

Related Models:HL‑L2400DW / HL‑L2400DWE / HL‑L2442DW / HL‑L2445DW / HL‑L2447DW / HL‑L2460DN / HL‑L2865DW
The most common error messages are shown in the table.
Error Messages
Cause
Action

Maximum limit of connected devices has been reached.

Four mobile devices are already connected to the Wi-Fi Direct network when the Brother machine is the Group Owner.

After the current connection between your Brother machine and another mobile device has shut down, try to configure the Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report.

Connection Error

Other devices are trying to connect to the Wi-Fi Direct network at the same time.

Make sure there are no other devices trying to connect to the Wi-Fi Direct network, and then try to configure the Wi-Fi Direct settings again.

Connection Fail

The Brother machine and your mobile device cannot communicate during the Wi-Fi Direct network configuration.

  • Move the mobile device closer to your Brother machine.
  • Move your Brother machine and the mobile device to an obstruction-free area.
  • If you are using the PIN Method of WPS, make sure you have entered the correct PIN.
No Device

When configuring the Wi-Fi Direct network, the Brother machine cannot find your mobile device.

  • Make sure your machine and mobile device are in the Wi-Fi Direct mode.
  • Move the mobile device closer to your Brother machine.
  • Move your Brother machine and the mobile device to an obstruction-free area.
  • If you are manually configuring the Wi-Fi Direct network, make sure you have entered the correct password.
  • If your mobile device has a configuration page for obtaining an IP address, make sure your mobile device's IP address has been configured via DHCP.
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