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Pack and Ship Your Brother Machine

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  • If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid any damage during transit. The machine should be adequately insured with the carrier.
  • Unless you are returning the machine as part of the Brother Exchange Service, leave the toner cartridge and drum unit inside the machine when you pack and ship it.
  1. Press and hold image to turn off the machine. Leave the machine off for at least 10 minutes to cool down.
  2. Disconnect all the cables, and then unplug the power cord from the AC power outlet.
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    Some models are equipped with a non-detachable AC power cord. If your cord is not detachable, fold it loosely and rest it on top of the machine so it packs easily.

  3. Put the machine into the bag it originally came in.
  4. Pack the machine, the printed materials, and the AC power cord (if applicable) in the original carton with the original packing material as shown. If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your "Exchange" machine. The illustrations may differ from the actual packing materials. The materials vary depending on your model.
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  5. Close the carton and tape it shut.
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