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Error Messages

Related Models:HL‑L2350DW / HL‑L2351DW / HL‑L2375DW / HL‑L2376DW / HL‑L2385DW / HL‑L2386DW
Your Brother machine will display an error message if an error occurs. The most common error messages are shown in the table.
Error Messages
Cause
Action
Connection Error

Other devices are trying to connect to the Wi-Fi Direct network at the same time.

Make sure there are no other devices trying to connect to the Wi-Fi Direct network, and then try to configure the Wi-Fi Direct settings again.

Connection Fail

The Brother machine and your mobile device cannot communicate during the Wi-Fi Direct network configuration.

  • Move the mobile device closer to your Brother machine.
  • Move your Brother machine and the mobile device to an obstruction-free area.
  • If you are using the PIN Method of WPS, make sure you have entered the correct PIN.
No Device

When configuring the Wi-Fi Direct network, the Brother machine cannot find your mobile device.

  • Make sure your machine and mobile device are in the Wi-Fi Direct mode.
  • Move the mobile device closer to your Brother machine.
  • Move your Brother machine and the mobile device to an obstruction-free area.
  • If you are manually configuring the Wi-Fi Direct network, make sure you have entered the correct password.
  • If your mobile device has a configuration page for how to obtain an IP address, make sure the IP address of your mobile device has been configured via DHCP.
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