The printer does not appear in Print Setup Utility (Mac OS X 10.3.9 and 10.4.x) or Print & Fax in System Preferences (Mac OS X 10.5.x).
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Make sure the printer is powered on and that no error messages on the LCD.
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Make sure that the USB interface cable is connected directly to the Macintosh and that it is connected to the USB port of the printer.
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Make sure the printer driver is installed correctly.
Unable to print from the application.
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Make sure that the supplied Macintosh printer driver is installed in the Hard Disk and that it is chosen with Print Setup Utility (Mac OS X 10.3.9 and 10.4.x) or Print&Fax in System Preferences (Mac OS X 10.5.x).
