If you cannot connect to the print server using your web browser it may be worth checking the Proxy Settings of your browser. Look in the Exceptions setting and if necessary, type in the IP address of the print server. This will stop your computer from trying to connect to your ISP or proxy server every time you wish to look at the print server.

Make sure that you are using the correct web browser, we recommend Microsoft Internet Explorer 6.0^® (or greater) or Firefox^® 1.0 (or greater) for Windows^® and Safari™ 1.0 for Macintosh^®. Please also make sure that JavaScript and Cookies are always enabled in whichever browser you use. We recommend you upgrade to Safari™ 1.2 or greater to enable JavaScript.