Paper is jammed underneath Paper Tray 1 or in the fuser unit (MFC-9450CDN only)
If the LCD shows Jam Duplex, follow these steps:
Jam Duplex
1
Pull the paper tray completely out of the machine and check inside the machine.
2
If paper is not caught inside the machine, check underneath the paper tray.
Note
DO NOT put the paper tray back in at this point.
3
If the paper is not caught in the paper tray, open the back cover.
4
Push the gray lever on the left hand side (1) to the right.
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration.
5
Pull out the jammed paper slowly.
6
Reset the gray lever on the left hand side (1) back to the original position.
Note
HOT SURFACE
