7 Telephone services and external devices

Telephone line services

Distinctive ring

Brother uses the term ‘Distinctive Ring’ but different telephone companies have other names for this service such as RingMaster, Smart Ring, Teen Ring, Ident-A-Call, Data Ident-A-Call, Ident-A-Ring, Custom Ringing, Personalized Ring, SimpleBiz Fax & Alternate Number Ringing.

What does your telephone company’s ‘Distinctive Ring’ do?

Your telephone company’s Distinctive Ring service allows you to have more than one number on the same telephone line. If you need more than one telephone number, it is cheaper than paying for an extra line. Each telephone number has its own distinctive ring pattern, so you will know which telephone number is ringing. This is one way you can have a separate telephone number for your machine.
Note Note
 
Please call your telephone company for availability and rates.

What does Brother’s ‘distinctive ring’ do?

The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company’s Distinctive Ring service. The new telephone number on your line can just receive faxes.
Note Note
 
You must pay for your telephone company’s Distinctive Ring service before you program the machine to work with it.

Do you have voice mail?

If you have Voice Mail on the telephone line that you will install your new machine on, there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls. However, the Distinctive Ring feature allows you to use more than one number on your line, so both Voice Mail and the machine can work together without any problems. If each one has a separate telephone number, neither will interfere with the other’s operations.
If you decide to get the Distinctive Ring service from the telephone company, you will need to follow the directions below to ‘register’ the new Distinctive Ring pattern they give you. This is so your machine can recognize its incoming calls.
Note Note
 
You can change or cancel the Distinctive Ring pattern at any time. You can switch it off temporarily, and turn it back on later. When you get a new fax number, make sure you reset this feature.

Before you choose the ring pattern to register

You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you.
Ring Pattern
Rings
 
1
long-long
Graphic
2
short-long-short
Graphic
3
short-short-long
Graphic
4
very long
(normal pattern)
Graphic
Note Note
 
If the ring pattern you received is not on this chart, please call your telephone company and ask for one that is shown.
• 
The machine will only answer calls to its registered number.
• 
The first two rings are silent on the machine. This is because the fax must <<listen>> to the ring pattern (to compare it to the pattern that was ‘registered’). (Other telephones on the same line will ring.)
• 
If you program the machine properly, it will recognize the registered ring pattern of the ‘fax number’ within 2 ring patterns and then answer with a fax tone. When the ‘voice number’ is called, the machine will not answer.

Registering the distinctive ring pattern Very important!

After you have set the Distinctive Ring feature to On, your Distinctive Ring number will receive faxes automatically. The receive mode is automatically set to Manual and you cannot change it to another receive mode while Distinctive Ring is set to On. Manual mode means you must answer all voice calls yourself unless you have a TAD or Voice Mail set up on your main telephone number.
1
Press Menu, 2, 0, 2.
Miscellaneous
2.Distinctive
2
Press Bsymbol.utri or Bsymbol.dtri to choose Set.
3
Press OK.
4
Press Bsymbol.utri or Bsymbol.dtri to choose the prestored ring pattern you want to use.
Press OK.
5
(You will hear each pattern as you scroll through the four patterns. Make sure you choose the pattern that the telephone company gave you.)
6
Press Stop/Exit. Distinctive Ring is now set to On.

Turning off distinctive ring

1
Press Menu, 2, 0, 2.
Miscellaneous
2.Distinctive
2
Press Bsymbol.utri or Bsymbol.dtri to choose Off.
Press OK.
3
Press Stop/Exit.
Note Note
 
If you don’t want to receive faxes on your Distinctive Ring number, you can turn off Distinctive Ring. The machine will stay in Manual receive mode so you will need to set the Receive Mode again. (See Choosing the receive mode.)