Firewall setting on your PC may be rejecting the necessary network connection. Follow the instructions below to disable the Firewall. if you are using a personal Firewall software, see the User’s Guide for your software or contact the software manufacturer.
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Windows® XP SP2 users
1
Click the Start button, Control Panel and then Windows Firewall. Make sure that Windows Firewall on the General tab is set to On.
2
Click Advanced tab and Settings button in Network Connection Settings.
3
Click Add button, and in the Description of service field,enter any name. In the Name or IP Address field enter "localhost". In the internal and external port numbers fields enter "54925" for Network scanning. Choose UDP and click OK. Repeat this step adding Port 54926 for Network PC-FAX receiving and Port 137 for Windows®.
4
Make sure the new settings are added and the box is checked, and then click OK.
